Key features of Magento Commerce

Order management and customer service

  • View, edit, create, and complete orders or invoices from the admin panel.
  • Create multiple invoices, shipments, and credit memos per order to enable split fulfillment.
  • Print invoices, packing slips, and shipping labels.
  • Create custom order status labels to track progress.
  • Use Return Merchandise Authorization (RMA) management for efficient processing of returns.
  • Issue store credits and store credit refund orders.
  • Allow customer service representatives to create orders and customer accounts.
  • Enable customer service to update products, prices, and coupons in customer shopping carts and wish lists.
  • Send email notifications and RSS feeds with order status.
  • Create customizable emails for account updates, password resets, and more.
  • Build customer relationships by creating newsletters and monitoring their distribution.
  • Communicate with customers through a «Contact Us» form.

Discover the Key Features and Advantages of

Magento

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