Implementation of Adobe Customer Journey Analytics
Classify important data: Analyze relevant customer experience data to create real-time customer profiles with the help of AI and deliver personalized experiences.
Experience data: Immediate access to standardized data from various channels to acquire descriptive and predictive information.
Real-Time profile: You can create profiles based on acquired information such as transactions, interests, and behaviors to deliver more personalized advertisements.
Identified service: Gain a complete view of user interactions to deliver more personalized communication.
Real-Time segmentation: You can create audience segments based on the potential customer's profile in real-time.
Query service: Provides centralized access to data, an open architecture, and artificial intelligence and machine learning capabilities.
Data science workspace: Personalization at scale throughout the customer journey with native Adobe Sensei integration.
API: Integrate developer tools to work with the full suite of Adobe products.
Edge network: Configure the Edge Network with the entire Adobe Experience Cloud to facilitate external data transfers.
Location service: Manage the locations of your audience segments and automate their subsequent use.
Data governance: Control, centralize, and manage data governance policies in one place and add custom tags to maintain the security of your business.
Data privacy: Adobe provides flexible tools to manage user data privacy requirements.
Security: Protect your customers' data from the start, including encryption functions, a robust infrastructure, and immediate service for monitoring all internal team activities.
Data insights & Audiences
Adobe Customer Journey Analytics
Adobe Customer Journey Analytics provides you with tools to activate and enhance customer interaction throughout their journey.